HOW DO I RESERVE MY CABIN?
Pre-booking for past passengers will begin Tuesday, August 9, 2016 at 12 pm Eastern through personalized links that will be emailed to past alumni guests. Our general on sale opens to the public beginning Tuesday, August 23, 2016. Guests can reserve their cabins by clicking HERE or calling us at (855) 622-3111. Please note that due to high call volume it is highly recommended that you BOOK ONLINE.
If you have any customer service related questions, please contact the Moody Blues Cruise Team at firstname.lastname@example.org. Please DO NOT contact Celebrity Cruises to book this reservation as this is a charter and all reservations must go through our reservation center.
WHAT INFORMATION WILL I NEED IN ORDER TO BOOK MY CABIN?
Before you proceed to booking, make sure you have the following information for all of your guests:
- Full LEGAL Name as it appears on your government issued ID (no nicknames please)
- Date of Birth
- Phone Number
- Email Address
- Any special dietary or physical needs
Please refer to the Deposits & Cancellations for further information about passenger name changes, transfers, and other pertinent information about your reservation.
If you are paying with multiple credit cards, you will need all of the credit card numbers complete with expiration date and card verification number as well as the billing address, phone number, and email for each card.
HOW MUCH DO CABINS COST?
Up to date pricing per person can be found on the PRICING page of our website.
CAN I BOOK A CABIN AS A SINGLE PASSENGER?
Yes, please see our PRICING page for our single rates. Single occupants are still responsible the mandatory government taxes and fees of $250 for one (1) guest.
I DON’T WANT TO GO BY MYSELF, CAN THE MOODIES CRUISE TEAM ARRANGE A ROOMMATE FOR ME?
Unfortunately, we cannot be involved in any cabin matching, however, there are designated Facebook pages designed to help passengers connect with others in the same situation.
Please be advised that these pages have been set up by Moody Blues Cruise fans and not by The Moody Blues Cruise nor On The Blue Cruises. Therefore, choosing to room with someone you do not know is at your own discretion and neither The Moody Blues Cruise, On the Blue Cruises nor Celebrity will be responsible or liable for any issues related to these matches. Any problems associated with cabin mates (both on board or during the reservation and payment process) will be subject to the same terms and conditions, as any other cabin and the main passenger on the reservation will be held responsible.
If you are looking for a cabin mate for Moodies Cruies 2018, CLICK HERE.
DO I NEED A PASSPORT?
We STRONGLY recommend all guests travel with a valid passport, or one of the new Passport Cards. Although a passport is not necessary, proof of citizenship is required for everyone sailing on The Moody Blues Cruies. If you do not plan to travel with a passport, PLEASE CLICK HERE for a complete explanation of the travel documentation required.
Please understand that this is a U.S. Customs requirement and is not in the hands of those at Celebrity Cruises nor The Moody Blues Cruise. Passengers without the proper documentation will not be permitted on board and no refunds will be issued in these circumstances. NO EXCEPTIONS.
WHAT DOES THE PRICE INCLUDE?
The following is included in the price of your Cruise Fare:
- Roundtrip, 5-night Moody Blues Cruise from Miami, FL on the incredible Celebrity, Eclipse!
- Two exciting ports of call, George Town, Grand Cayman and Cozumel, Mexico.
- Assigned seating in the main theater for The Moody Blues Concert as well as the Moody Blues Storytellers Concert.
- Assigned seating for select concerts in the main theater as well as open seating to the additional concerts on board.
- Two “Bonus Events”
- December 31, 2017 – THE NEW YEARS EVE BASH – Ring in the New Year on December 31, 2017 with a grand Classic Rock Concert and Dance Party at a location TBA in Miami, Florida. There will be NO COVER CHARGE for Moodies Cruisers. A Cash Bar will be available.
- January 1, 2018 – NEW YEARS DAY COLLEGE BOWL GAMES, MUSIC & BEER TASTING – Enjoy the New Year’s Day College Bowl Games, Special Music Performances plus a COMPLIMENTARY Craft Beer Tasting at a location TBA in Miami. Celebrate New Year’s Day, January 1, 2018 with your fellow Moodies friends!
- All meals in the Main Dining Room, Buffet (includes regular coffee, tea, juices, non-carbonated beverages).
- Complimentary Access to Fitness Center, Pools, Jacuzzis, Decks/Deck Chairs, Casino, Disco/Night Club & More!
- Incredible Concerts, Events & Activities . . . the action never stops! Details to follow soon.
All cabin fares include:
All talent/entertainment related fees, your accommodations on-board the ship, all meals in the main dining room(s) and cafeteria, other casual dining throughout the day, non-carbonated beverages (coffee, tea, juices, etc), use of the ship’s pools, health and fitness centers.
*Your cruise fare does NOT include government taxes and fees. Mandatory government taxes and fees of $250 per person are additional and will be automatically added to your reservation. In addition, standard Celebrity Cruises gratuities will be added automatically to your on board account. Fare also does not include fuel surcharges (if applicable), airfare, transportation to/from ship, shore excursions, sightseeing or meals ashore, meals in specialty restaurants, laundry, wine, beer, liquors, cocktails, soda, mineral water, medical expenses, spa, beauty salon, casino gaming, onboard shopping, travel insurance, or any other items of a personal nature.
ARE THERE ANY DISCOUNTS AVAILABLE?
In an effort to reduce costs even further for our Moody Blues Cruise family, we will offer a Paid in Full Discount for the 2018 cruise. When booking your cabin, you may select the Paid in Full option during the booking process. Because the cruise is so far out, we will allow you to put a $300 per person deposit down for the cabin. If you pay your cabin in full by Monday, October 10, 2016, you will receive a 5% cabin discount (basic cruise fare only).
*The Fine Print –Discount is applicable to base cruise rates only and is not offered on the taxes and fees of $250 per person. The entire cabin must be paid in full to receive this discount. The Paid in Full Discount expires Monday, October 10, 2016. Any cabin that chose the Paid in Full option at the time of booking that does not pay in full by 11:59 Eastern on Monday, October 10, 2016 will no longer be eligible for the discount. No exceptions. The Paid In Full Discount expires at 11:59 pm Eastern time on Wednesday, August 31, 2016.
If payment in full has not been received by Monday, October 10, 2016, On the Blue reserves the right to consider a reservation canceled, and to charge the applicable cancellation penalties. If the booking is reinstated, the guest will be put on the 4 Payment Plan and must bring the account current based on that payment plan. At that time, the Paid in Full Discount will also be removed.
WHAT IS THE PAYMENT SCHEDULE?
Rates as described on the Pricing page of The Moody Blues Cruise website (Pricing Page), are per person based on double occupancy. All deposits are based on a minimum of two (2) guests per cabin. Click Here for the full payment schedule.
WHAT IS THE CANCELLATION POLICY?
Due to the unique nature of our event, we have a very strict cancellation policy. We HIGHLY recommend that passengers consider purchasing Travel Insurance.
ALL PAYMENTS ARE NON-REFUNDABLE.
If You Do Not Show Up For The Cruise On Time, or Do Not Otherwise Use Your Ticket: There will be no refunds given.
If you need to cancel, please follow the steps below:
- Email email@example.com for “Request for Reservation Changes Form”
- The main passenger on the reservation must fill out, sign and submit the form BEFORE the cabin will be canceled.
- Once filled out and signed, please scan and email to: firstname.lastname@example.org or fax to 1-954-417-6264.
The date the form is received will be the date of cancellation. No exceptions will be made and this process must be followed (unless the cancellation is done by On The Blue for failure to pay or other reason(s) within our discretion).
Please note the cancellation provisions of these Terms and Conditions apply to the Cruise, regardless of any representations made by Celebrity Cruises whether in its passenger contract terms or elsewhere. All rights granted to passengers in the Celebrity Cruises contract relating to the payment or refund of cruise fare and to cancellations by passengers shall not apply to you or be operative.
There will no refunds given for those who do not show up on time, unused tickets, or after the Cruise has occurred.
Please note the cancellation provisions of these Terms and Conditions apply to the Cruise, regardless of any representations made by Celebrity Cruises, whether in its passenger contract terms or elsewhere. The rights granted to passengers in the Celebrity Cruises ticket contract relating to the payment or refund of cruise fare and to cancellations by passengers are superseded by these Terms & Conditions, and shall not be applicable.
CAN I MAKE CHANGES TO MY RESERVATION OR TRANSFER MY CABIN TO ANOTHER PARTY?
Yes. However, the Passenger who places a reservation for a cabin onboard is considered the cabin’s “Primary” passenger, and is therefore solely responsible for initiating or authorizing all changes to the reservation. Downgrading your cabin to a cabin of lesser value is not allowed.
Primary passenger name changes are considered a CABIN TRANSFER and are subject to a transfer fee of $250 USD.
No transfer or change of a reservation to a NEW passenger shall be made without On The Blue’s prior written approval, to be given or withheld in On The Blue’s sole discretion. Subject to the preceding sentence, under no circumstances shall a Passenger or any person or entity acting on Passenger’s behalf (i) sell a reservation, cabin, or berth to any other person or entity for more than the price paid by the Passenger, or (ii) offer the reservation, cabin or berth to any other person(s) or entity(s) as a prize or award in a drawing, contest, lottery, sweepstakes, raffle or similar event of any kind; a transfer in violation of this sentence shall not be permitted, and the Primary passenger shall indemnify and hold harmless On The Blue from and against any damages, losses and claims suffered by On The Blue as a result of a violation by Primary passenger, or any other passenger listed on the reservation, of this paragraph. If a Primary or other passenger wishes to transfer the reservation, cabin or berth to a NEW passenger, the Primary passenger shall send a request in writing for approval of this transfer to On The Blue, along with (i) the reason for the requested transfer and a statement that the transfer will not violate this paragraph, (ii) the NEW passenger name, and (iii) a completed CELEBRITY CRUISES Passenger Contract for the NEW passenger. If the request is approved by On The Blue, the NEW passenger must make full deposit payment amount due based on the above due dates. Once that payment has been made, then the applicable amounts paid by the ORIGINAL traveler will be refunded directly to the original traveler. Any NEW passenger sailing with a reservation transferred to him/her in violation of this paragraph may be denied boarding by On The Blue or, in On the Blue’s sole discretion, removed by On the Blue from the Cruise at any port, at such NEW passenger’s sole cost.
Through March 31, 2017
Each cabin will be entitled to one (1) complimentary name change (excluding Primary passenger) or passenger addition, for second, third or fourth passengers, upon request in writing to On the Blue. Any Additional changes prior to March 31, 2017 will be assessed a $50 fee for each occurrence.
April 1, 2017 – August 31, 2017
Any changes made to a reservation between April 1, 2017 – August 31, 2017 including, but not limited to, the addition of any guest not currently listed on the reservation are $100 per change.
September 1, 2017 – November 30, 2017
Any changes made to a reservation between September 1, 2017 – November 30, 2017 including, but not limited to, the addition of any guest not currently listed on the reservation are $250 per change.
December 1, 2017 – January 2, 2018
No changes will be allowed.
All reservations changes (name changes, transfers & fees) must be submitted in writing by the Primary passenger using our “Change Request Form.” Change forms must be submitted by 5:30 pm Eastern by the above deadline dates. To request a form, please email us at reservations@MoodiesCruise.com. The date that such written notice of change/cancellation is received will determine the applicable change fee/cancellation fees per the above schedule. No exceptions will be made.
HOW DO I MAKE A PAYMENT?
We do not automatically process your next payment for you, it is your responsibility to make your payments by the due dates. You can make a payment at any time by either calling us at (855) 622-3111 or by using the “PAYMENT LINK” located in your confirmation emails.
CAN I GO ON THE CRUISE IF I’M PREGNANT?
Pregnant women are highly recommended to seek medical advice prior to travel at any stage of their pregnancy. Women who are up to 23 weeks pregnant at the end of the cruise are required to produce a medical certificate of fitness to travel. Women who will be 24 weeks or more at the time of embarkation for health and safety reasons are not allowed sail. Celebrity Cruises reserves the right to request a medical certificate at any stage of pregnancy and to refuse passage if the Carrier and/or the Master are not satisfied that the Passenger will be safe during the passage.
DO I NEED TRAVEL INSURANCE?
ALL DEPOSITS ARE UNDER FULL PENALTY – PROTECT YOUR TRAVEL INVESTMENT!
As stated in the Terms and Conditions, due to the nature of this event, all deposits on The Moody Blues Cruise are NON-REFUNDABLE and therefore, we highly recommend travel insurance.
Travel Insurance is NOT included in your Moodies Cruise Reservation. The purchase of insurance is the sole responsibility of each guest sailing and is NOT offered through The Moody Blues Cruise. It is up to each guest to research and decide on a 3rd party vendor of their choice for insurance. On the Blue Cruises, Inc. and The Moody Blues Cruise are not responsible for any losses, including any and all deposits, due to lack of travel insurance.